Referral agreement in summary
There are two sides to any partnership. When Extrasys signs an agreement with a referrer or affiliate both parties then have roles and responsibilities until the contract is terminated and these are summarised below; but first we'll define a few terms:
- Services - Extrasys's Hosted IT Services
- Partner - A registered referrer of Services
- Customers - Partner's prospective and existing customers of Services
- Partnership - The contract entered into between Extrasys and Partner
Extrasys's roles and responsibilities
Extrasys agrees to:
- provide Services and send invoices to Customers
- offer the option of recurring revenue to Partners that take an active involvement in the process of signing up Customers with Extrasys
- pay Partner either a one-off finder's fee equal to the first month's total per-user fees or a recurring 8% of the total monthly fees for the lifetime of the contract for Services contracted and ordered for an initial term of at least twelve months by a Customer
- pay Partner either a one-off finder's fee equal to one half of the total standard set-up fee, which is as defined in the current standard rate card, or a recurring 8% of the total monthly fees for the lifetime of the contract for Services contracted and ordered on a rolling month-to-month basis by a Customer
- provide Partner with marketing collateral and standard rate cards
- provide Partner with pre-sales support for technically complex, but otherwise qualified opportunities
- provide Partner with copies of relevant invoices to Customers
- pay Partner the agreed sums within 30 days of receiving payments from Customers
- use customer relationship software tools to associate affiliate program referrals with Partner
- inform Partner of all referrals associated with affiliate programs
- measure the number of click-throughs from Partner's website/s and provide Partner with relevant web analytics
Extrasys reserves the right to:
- end Partnership if Partner fails to generate sufficient sales of Services.
Partner's roles and responsibilities
Partners agree to:
- use best endeavours to promote and market Services to Customers
- refer Customers to the Extrasys sales team directly or via an affiliate program
- provide Extrasys with full contact details and other relevant information for Customers
- abstain from developing and promoting a service to compete directly with Services during the lifetime of Partnership and for a period not less than one year following the end of Partnership
- sign and abide by Extrasys's standard non-disclosure agreement
- place agreed content on their website, with a pre-defined link to Extrasys's website provided by Extrasys
Find out more
If you are a prospective Partner then contact us now.